Refund policy

Return & Refund Policy

Last Updated: October 15, 2026

At Lynn Collection, we want you to feel confident and happy with every purchase. If you are not completely satisfied with your order, we offer a 30-day return policy under the conditions outlined below.

1. 30-Day Return Window

You have 30 calendar days from the date you receive your order to request a return.

To be eligible for a return:

  • Items must be unused, unworn, and in their original condition.
  • Items must be returned with their original packaging, tags, and accessories, where applicable.
  • Proof of purchase, such as an order number or receipt, is required.
  • Returns must be requested within 30 days of delivery.

2. How to Request a Return

To start a return, please contact us through the Contact Us page on our website:

https://lynncollection.us/pages/contact

Please include:

  • Your order number
  • Your name and email address
  • The item you wish to return
  • The reason for your return

Once your return request has been reviewed and approved, we will provide the return shipping address and instructions.

Please do not send items back without contacting us first.

3. Return Shipping Costs

Customers are responsible for return shipping costs for returns due to a change of mind or personal preference.

If you receive an incorrect, damaged, or defective item, please contact us with photos so we can review the issue and arrange an appropriate solution, including return shipping where applicable.

We recommend using a trackable shipping service for returns.

4. Damaged or Incorrect Items

Please inspect your order upon delivery.

If an item arrives damaged, defective, or incorrect, contact us as soon as possible through our Contact Us page.

Please provide your order number and clear photos of the issue. We will review your request and work with you to resolve it.

5. Non-Returnable Items

For hygiene and product safety reasons, the following items may not be eligible for change-of-mind returns:

  • Earrings that have been worn or used
  • Personalized or custom-made items
  • Items marked as final sale, where permitted by law
  • Gift cards

These exclusions do not limit any rights you may have under applicable consumer protection laws.

6. Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days after approval.

Please note that your bank or payment provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us.

7. Exchanges

If you would like a different color, size, or style, please contact us to discuss availability.

Exchanges are subject to product availability. In some cases, you may need to return the original item and place a new order.

8. Return Address & Instructions

For privacy and security reasons, we do not publish our return shipping address on this page.

After your return request is approved, we will provide the appropriate return address and shipping instructions.

Please contact us before returning any merchandise.

9. Contact Us

If you have questions about returns, refunds, or exchanges, please reach out through our website:

Lynn Collection

Website: https://lynncollection.us

Contact: https://lynncollection.us/pages/contact

We appreciate your support and thank you for shopping with Lynn Collection.